Frequently Asked Questions

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Frequently Asked Questions

Everything you need to know about ordering with Raleigh Cakes

General Questions

How far in advance should I order?

We recommend one to two weeks for custom designs and a few days for simpler cakes. Availability varies by week so earlier is always better.

Do you offer same day cakes?

We do not offer same day cakes because every cake is made to order. Nothing is pre-made or frozen.

Where are you located?

We operate from a licensed commercial kitchen in Wake Forest with both free pickup in North Raleigh and Deliveries to the Triangle.

Design and Customization

Can you recreate a cake from an image?

We use reference images for inspiration and create something in the same spirit while staying true to our style and techniques.

Do you make sculpted or 3D cakes?

Yes. We specialize in highly detailed sculpted cakes, structured designs, and specialty creations such as burn away cakes or vintage styles.

Are the decorations edible?

Most details are fully edible. Some elements such as toppers, bows, or structural supports are non edible and will be clearly explained during ordering.

Pricing and Deposits

How is pricing determined?

Prices depend on size, servings, design complexity, and the level of detail involved. Each cake is custom priced based on the work required.

Do you require deposits?

Yes. All orders require a deposit within 24 hours to secure your date. Your spot is not confirmed until the deposit is received.

Do you offer refunds?

Deposits are non-refundable because your date and production time are reserved exclusively for you.

Pickup and Delivery

Do you deliver?

Yes. Delivery is available within the Raleigh area. Fees are based on distance and complexity of setup.

How do I transport a cake safely?

Transport your cake on a flat surface in an air-conditioned vehicle. Avoid holding it on your lap or placing it on a car seat.

What happens if I am running late?

Cakes must be picked up at the scheduled time because production and appointments are tightly scheduled. Let us know immediately if you are delayed.

About Us

At Raleigh Cakes, we create custom cakes for all occasions, curated Ready to Bake Signature designs, and bespoke wedding cakes, all made from scratch with real, premium ingredients. From birthdays and showers to weddings and milestone celebrations, every cake is baked to order and crafted with intention. Our work ranges from elegant layered buttercream designs to sculpted and themed centerpieces, with the same small batch care baked into every bite. Whether you’re serving 10 guests or 300, you’ll receive our signature attention to detail, thoughtful design, and cakes that truly taste as good as they look.

At Raleigh Cakes, we don’t just bake, we create edible moments worth remembering.